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Jale

Complimentary Standard Day Shipping

We offer Free Ground Shipping on all orders $49.99 and above if shipped within the lower 48 states. (Hawaii and Alaska excluded.)

Shipping Charges

For Orders below $49.99, we offer a flat rate of $9.99 priority mail delivery. Most in-stock items will arrive on your doorstep 3-6 business days after receipt of your order.

Shipments to Alaska, Hawaii, US Territories and APO/FPO addresses take additional time. Special requests, including specification of carrier and/or future delivery dates, may include additional charges.

Shipping to Non-Billing Address

Due to fraud, on guest accounts, we will only ship to an address that is associated with the billing address on the credit card.

To ship to an address that is not the billing address, we allow you to do so when you first register for account first.

Returns

Due to the nature of food product, item return is limited. In the case of items damaged during shipment, you have 7 calendar days to return the item from the date you received it. We will replace the item or issue a full refund.

Refunds

Once we receive your item and return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your credit card issuer's policies.